Guest Relation Junior Il/La Guest Relation Junior supporta la gestione della customer experience, con l'obiettivo di garantire un elevato livello di soddisfazione degli ospiti lungo l'intera guest journey. Principali responsabilità: Gestire i reclami provenienti dai canali di customer care, assicurandone il corretto monitoraggio, la presa in carico e la registrazione su Salesforce. Collaborare...
Guest Home Manager / Brand Ambassador Campo Sasso – Grape Tours Location: Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, Italy Period: April 1st, 2026 – October 31st, 2026 Grape Tours is looking for a Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan setting. Grape...
A hospitality company in Tuscany seeks a Guest Home Manager / Brand Ambassador to oversee operations at Campo Sasso and deliver an exceptional guest experience. Candidates must be detail-oriented, possess strong communication skills, and have a genuine passion for hospitality and gastronomy. Responsibilities include maintaining high standards of cleaning, managing guest interactions, organizing...
Overview Get AI-powered advice on this job and more exclusive features. Location: Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, Italy Period: April 1st, 2026 – October 31st, 2026 Grape Tours is looking for a Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan...
Overview Guest Home Manager / Brand Ambassador — Campo Sasso, Grape Tours Location: Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, Italy Period: April 1, 2026 – October 31, 2026 Grape Tours is looking for a Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan setting. Grape...
A premier hospitality company in Tuscany seeks a Guest Home Manager/Brand Ambassador to oversee operations at Campo Sasso, delivering exceptional guest experiences in a breathtaking location. Responsibilities include managing villa preparation, ensuring high hygiene and presentation standards, and hosting events like wine tastings. Ideal candidates are detail-oriented and possess strong...
A prestigious hotel in Tuscany seeks a Wellbeing Manager to enhance guest experiences through intentional and joyful wellbeing practices. The ideal candidate will have a minimum of three years' experience in luxury hospitality, focusing on guest-oriented services and financial budgeting for spa operations. Responsibilities include planning wellbeing experiences, managing guest feedback, and...
A boutique hotel in Florence seeks an Assistant Restaurant Manager to enhance guest satisfaction and support the Restaurant & Bar Manager. The candidate must have a minimum of 3 years in luxury hospitality, exhibit strong leadership skills, and demonstrate excellence in customer service. Key responsibilities include supervising service efficiency, ensuring compliance with health regulations, and...
We are looking for a passionate and guest-obsessed Guest Experience Manager to elevate every touchpoint of the journey at Thompson Hyatt Rome. This role is key to shaping memorable, personalized experiences, driving a culture of service excellence, and bringing the brand's lifestyle vision to life. The ideal candidate combines strategic thinking, creativity, and strong leadership, inspiring teams...
Descrizione dell'azienda Guest Service Manager Full time The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy. The Hoxton in Florence will feature 161...
EUR 30.000 - 50.000 4 giorni fa What you’ll do… - Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. - Lead your team by example, keeping them involved and motivated; help them feel...
The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy. The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor...
Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top...
A prestigious restaurant in Florence is seeking an Assistant Restaurant Manager to oversee the operational management and ensure an exceptional dining experience. The role includes supervising staff, maintaining compliance with health regulations, and managing customer satisfaction. Candidates should have at least 3 years of experience in luxury settings, excellent communication skills, and a...
Un concetto di ospitalità innovativo a Firenze cerca un leader per il Front Office. Sarai responsabile della gestione quotidiana e del supporto del team, garantendo un'esperienza memorabile per gli ospiti. Cerchiamo persone con passione per l'ospitalità e capacità di leadership. La posizione offre opportunità di sviluppo, un pacchetto competitivo e diversi benefici. Unisciti a un ambiente...
Un fornitore di servizi per studenti sta cercando un supervisore per il front office in Toscana. La posizione richiede un'esperienza di almeno 2-3 anni e la capacità di garantire un servizio clienti di alta qualità. Responsabilità includono la gestione del team di reception, l'organizzazione del servizio agli ospiti e il monitoraggio delle prenotazioni. Si richiedono ottime capacità di...
A prestigious luxury hotel in Florence is seeking a Wellbeing Manager to enhance guest experiences through exceptional service and wellbeing initiatives. The role requires a minimum of three years in a luxury setting, emphasizing guest satisfaction and team development. Candidates will manage wellbeing experiences and support financial performance through effective budgeting and monitoring. This...
A renowned hospitality company in Tuscany seeks a Guest Home Manager / Brand Ambassador for Campo Sasso. This role involves hospitality operations, ensuring high cleanliness standards, and hosting wine and cheese tastings in a stunning Tuscan setting. The position requires strong communication skills, autonomy, and a passion for hospitality. A valid driving license is mandatory, and fluent...
Descrizione del lavoro What you'll do... Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again. Lead your team by example, keeping them involved and motivated; help them feel empowered and...
Location Podere Campo Sasso, Greve in Chianti, 25 minutes from Florence center, Italy Period April 1 2026 – October 31 2026 Position Overview Guest Home Manager / Brand Ambassador to oversee hospitality operations at Campo Sasso and deliver an exceptional guest experience in a unique Tuscan setting. Key Responsibilities - Maintain meticulous, high‑quality weekly cleaning and preparation of...