A global leader in energy management is seeking a professional to manage customer orders, ensuring projects are delivered on time and within scope. The role involves acting as the main contact for customers and coordinating cross-functional teams to achieve efficiency. Ideal candidates will have excellent communication skills, project management experience, and a customer-oriented approach. This...
Customer Satisfaction & Quality Continuous Improvement Manager Join to apply for the Customer Satisfaction & Quality Continuous Improvement Manager role at Schneider Electric Customer Satisfaction & Quality Continuous Improvement Manager 5 days ago Be among the first 25 applicants Join to apply for the Customer Satisfaction & Quality Continuous Improvement Manager role at Schneider Electric...
As Head of Italy – Integrated Customer Experience, you will be responsible for leading the Italian Integrated Customer Experience organization at Maersk, ensuring exceptional service delivery across the full end‑to‑end customer journey. You will guide and develop a team of managers and specialists, driving performance, productivity, customer satisfaction, and continuous improvement. Your mission...
Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1...
Client Success Executive – HCL Digital Experience (DX) Role Overview The Client Success Executive (CSE) plays a pivotal role in ensuring HCL DX customers achieve their strategic goals and realize the full value of their investment. Acting as a trusted advisor and advocate, the CSE will engage customers throughout their lifecycle—driving adoption, delivering measurable business outcomes, and...
A leading logistics company is seeking a Reefer Customer Experience Agent (Maternity cover) in Genoa or Milan, Italy. The ideal candidate will manage customer onboarding, dispute management, and shipment processes while delivering proactive customer support. Proficiency in English and Italian is required. The position offers flexible working arrangements, including hybrid options. This role is...
Customer Experience Agent - Fixed term contractWe offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full‑time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and...
Reefer Customer Experience Specialist - Hybrid (Maternity) Genova EUR 30.000 - 45.000 6 giorni fa A leading logistics company is seeking a Reefer Customer Experience Agent (Maternity cover) in Genoa or Milan, Italy. The ideal candidate will manage customer onboarding, dispute management, and shipment processes while delivering proactive customer support. Proficiency in English and Italian is...
Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1 / Native...
A recruitment agency is looking for a Customer Expert to manage customer communications via various channels while ensuring high satisfaction and meeting targets. The role is remote in Greece with comprehensive relocation support, including flight expenses and accommodation. Benefits include a competitive salary, health care, performance bonuses, professional training, and the chance to learn...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call, collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction, whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2 Rotative Days Off Languages Required - Italian: C1...
We offerIf you love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.Whilst the role is advertised as full-time, we can offer flexible working arrangements for this role, such as hybrid working up to max 60% of the working time, adjusted working hours, and other alternative working patterns.As Customer...
Client Success Executive – HCL Digital Experience (DX) Role Overview The Client Success Executive (CSE) plays a pivotal role in ensuring HCL DX customers achieve their strategic goals and realize the full value of their investment. Acting as a trusted advisor and advocate, the CSE will engage customers throughout their lifecycle—driving adoption, delivering measurable business outcomes, and...
Overview As Head of Italy – Integrated Customer Experience , you will be responsible for leading the Italian Integrated Customer Experience organization at Maersk, ensuring exceptional service delivery across the full end-to‑end customer journey. You will guide and develop a team of managers and specialists, driving performance, productivity, customer satisfaction and continuous improvement....
A leading logistics company is seeking a Customer Experience Agent in Genoa or Milan. This role offers flexible working arrangements and involves managing shipment processes, ensuring customer satisfaction, and providing proactive support. The ideal candidate will have a strong customer-centric mindset, excellent communication and relationship-building skills, and be proficient in English and...
Italian Customer Service Representative - Relocate Abroad Genoa, Metropolitan City of Genoa, Italy Job Openings Italian Customer Service Representative - Relocate Abroad About the job Italian Customer Service Representative - Relocate Abroad Locations: Portugal, Greece and Bulgaria. Work Model: On-site About the Role We are hiring an Italian-speaking Customer Service Representative to...
Client Success Executive – HCL Digital Experience (DX) Role Overview The Client Success Executive (CSE) plays a pivotal role in ensuring HCL DX customers achieve their strategic goals and realize the full value of their investment. Acting as a trusted advisor and advocate, the CSE will engage customers throughout their lifecycle—driving adoption, delivering measurable business outcomes, and...