Zappos is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in shaping how we understand, engage with, and grow our customer base through data‑driven insights. The candidate will have a strong understanding of ecommerce KPIs, customer journeys and site/app analytics. The right candidate will have analytical skills to...
Un'agenzia di lavoro italiana cerca un Customer Experience Support da inserire in un'azienda leader nel settore automotive. Il candidato supporterà team nella gestione di soluzioni customer-oriented e analisi della Customer Experience. È richiesta laurea in discipline economiche, un anno di esperienza nella gestione dell'analisi di Customer Experience e ottima conoscenza dell'inglese. Offre...
Client Success Executive – HCL Digital Experience (DX)Role OverviewThe Client Success Executive (CSE) plays a pivotal role in ensuring HCL DX customers achieve their strategic goals and realize the full value of their investment. Acting as a trusted advisor and advocate, the CSE will engage customers throughout their lifecycle—driving adoption, delivering measurable business outcomes, and...
Adecco Spa ricerca, per importante cliente Multinazionale del settore Automotive sito a Milano Ovest (zona City Life) , una risorsa da inserire in qualità di Impiegata/o Customer Experience in stage extracurriculare . La risorsa verrà inserita all’interno del team Customer Experience, contribuendo al miglioramento continuo dell’esperienza del cliente attraverso attività quali gestione...
At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical...
A leading luxury watch retailer is seeking a Store Manager for its Rome store. This role requires 3+ years of retail experience within premium brands, strong leadership skills, and a results-driven approach. You will oversee daily operations, enhance customer experiences, and meet sales targets while collaborating with various departments. Excellent communication skills and proficiency in MS...
Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You...
Italian Customer Experience Associate (Onsite) Rome, Metropolitan City of Rome Capital, Italy About the job Italian Customer Experience Associate (Onsite) Job Title: Italian Customer Experience Associate (Onsite) Location: Lisbon, Portugal Job Type: Full-time Department: Customer Experience Company: Cross Border Talents About Us:At Cross Border Talents, we are a dynamic company committed to...
A leading consulting firm in Rome is looking for a Customer Strategy Consultant to drive digital transformation and enhance customer experience. The role involves redesigning customer journeys, managing transformation projects, and developing analytical models. The ideal candidate has 3-4 years of experience in consultancy focused on customer services and holds a relevant degree. The firm...
A global technology firm in Rome is seeking a skilled professional in pre-sales to engage with clients and identify their needs related to customer experience solutions. The role emphasizes delivering tailored presentations, managing multiple projects, and understanding specific contact center requirements. Ideal candidates will have a degree in a relevant field, with at least two years in...
About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to...
A luxury goods company in Lazio seeks a motivated individual for a full-time role involving client support and various store responsibilities. As part of the team, you will manage cash transactions, provide aftersales care, and contribute to a positive customer experience. Candidates should have a Bachelor’s degree, speak Italian and English fluently, and possess strong interpersonal skills. This...
A dynamic company is seeking an Italian Customer Experience Associate to provide exceptional support to Italian-speaking customers. This onsite role requires fluency in Italian and proficiency in English, with a focus on building long-term customer relationships. The ideal candidate will have strong communication skills and a proactive approach to problem-solving. Competitive compensation, career...
Overview Join the digital revolution, helping us to optimise the customer experience and to develop predictive models for customer behaviour Do Work That Matters - Your role and responsibilities At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges. KPMG Advisory offers consulting services to companies to...
Business Analyst I, Customer Experience and Business Trends (CXBT) Capability Team Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability Team is looking for an experienced, talented and highly motivated individual to join our...
A logistics company is seeking a Customer Service Office Intern in Italy to enhance customer experience. The role involves managing customer interactions, performing account analyses, and supporting team initiatives. Ideal candidates should hold a degree in Economics or Statistics and possess strong skills in SAP and Microsoft Office. This internship offers educational experience and attractive...
Retail Lead Associate (Full-Time), Customer Experience OperationsPay starts at $22.55 per hour with benefits available. Full Time Hours : Average work 40 hrs per week.This role requires open availability Tuesday‑Saturday between 7 : 45am and 4 : 15pm.As a Retail Lead Associate you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect,...
A luxury retail brand in Rome is seeking a passionate Stock Keeper to manage inventory and enhance customer experience. The ideal candidate will have 1-3 years of experience in luxury retail, fluency in Italian and English, and a positive attitude. Responsibilities include overseeing merchandise, collaborating with the sales team, and maintaining store standards. This role offers an opportunity...
A leading e-commerce company in Italy is seeking a Retail Lead Associate for customer experience operations. The role offers full-time hours with a pay starting at $22.55 per hour. Responsibilities include engaging with customers, managing inventory, and assisting in team leadership. Ideal candidates will have retail experience and a high school diploma. This position provides benefits including...
Una catena alberghiera internazionale cerca un Customer Care & Guest Experience a Campofelice di Roccella. Responsabile di garantire un servizio eccellente, gestendo le interazioni con gli ospiti prima, durante e dopo il soggiorno. Richiesta esperienza di almeno 2 anni in ruoli simili, ottime capacità comunicative e conoscenza dell'inglese. Offriamo contratto di lavoro stagionale e opportunità di...